Privacy Policy

Information We Collect

We collect information that is necessary to provide you with a safe, personalised, and compliant gaming environment. When you register an account, we ask for details such as your full name, date of birth, residential address, email address, telephone number and payment information. This helps us verify your identity, meet regulatory obligations and process deposits and withdrawals efficiently.

In addition to the details you give us directly, we automatically gather technical information whenever you use our site. This includes your IP address, browser type and version, device operating system, pages visited, time spent on each page and referral sources. We may also receive data from third-party verification partners when you choose to complete identity checks.

How We Use Your Information

Your personal data is used to create and manage your account, enable you to play games, process financial transactions and maintain the security of our platform. We also use it to comply with gambling regulations, prevent fraud and money laundering, and improve our services through analysis of player behaviour and site performance.

Where you have given us specific consent, we may send you marketing communications about new games, bonuses and promotions that we think will interest you. You can withdraw this consent at any time through your account settings or by contacting our support team.

Sharing and Disclosure

We do not sell your personal data to third parties for marketing purposes. We may share it with carefully selected service providers who help us deliver our services, including payment processors, identity verification companies, hosting providers and professional advisers. All third parties are contractually obliged to keep your information secure and to use it only for the purposes we specify.

We may also disclose your information where we are legally required to do so, for example to comply with a court order, gambling licensing requirements or requests from regulatory authorities such as the UK Gambling Commission.

Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to ensure the site functions correctly, to remember your preferences and to understand how players interact with our content. Some cookies are essential for security and account access, while others help us analyse traffic and improve the user experience.

You can manage your cookie preferences at any time through your browser settings. Please note that disabling certain cookies may limit your ability to use some features of the site.

Data Security

We take the protection of your personal data seriously and use industry-standard security measures, including encryption, access controls and regular security audits, to safeguard the information we hold. While no system can guarantee complete security, we work continuously to minimise risks.

Your Rights

You have the right to request access to the personal data we hold about you, to ask for corrections if it is inaccurate, and, in certain situations, to request that we delete or restrict its use. You may also object to processing based on legitimate interests or withdraw consent where we rely on it. To exercise these rights, please contact our customer support team with sufficient information to verify your identity.

International Transfers

Some of our service providers are located outside the UK. When we transfer personal data to countries that do not offer the same level of protection as UK law, we ensure appropriate safeguards are in place through approved contractual agreements.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The latest version will always be available on our website, and we will notify you of any material changes through a prominent notice or direct communication.

If you have any questions about how we handle your personal data, please do not hesitate to contact our support team.